About

Dufarge is about giving back to what made us in who we are today. Growing up in subcultures that revolve around a healthy dose of do-it-yourself-lo-fi-attitude inspired us to set up shop and start making the things that we like and feel good about. Apart from that it gives us an opportunity to invite our friends over to work with them on nice stuff and let them do their creative magic tricks. Dufarge is about building your first jump ramp. There might be a nail sticking out somewhere but hey, who cares? At least you built it yourself!

Apparel

How is the quality of your apparel?

We strive to use the best quality available and be as environment friendly as possible (organic cottons, less toxic inks, etc.). All (sweat)shirts are printed with water based inks that are less harmful to the environment and generally result in a softer hand feel. It also means they will not feel as sticky as a standard plastisol based ink.

How do I know what size to order?

Each product page has a link to our sizing chart. Simply click the button and get the measuring tape out and do the math.

Shippping

How long does it take for my order to arrive?

Standard shipping for orders in Holland usually takes about 5 business days. 
International orders usually take 2-3 weeks to arrive depending on the destination and customs processing.

What shipping method do you use?

Standard shipping for orders in Holland, EU & the rest of the world are shipped via TNT.

How much does shipping cost?

It depends on your country and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, tap “calculate shipping”‘, select your country, and press the “update totals” button.
*Please note: Orders shipped outside of the EU are subject to regular customs duties and fees levied by the destination country.

Do you ship internationally?

Yes, we ship to almost every country around the world.
*Please note: Orders shipped outside of the EU are subject to regular customs duties and fees levied by the destination country.

Store

How secure is your store?

PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

iDeal payments are hosted by Sisow. Sisow is a Payment Service Provider (PSP) that offers consumers a safe and convenient way to make online payments. Sisow Internet payment is fully secure. Payment details are only accessible to Sisow, and not to third parties. Webshops that are affiliated to Sisow comply with strict security criteria. The security features of Sisow’s payment systems and procedures are tested yearly.

What forms of payment do you accept?

We gladly accept major credit cards (Visa, MasterCard, American Express, etc.) all through either PayPal or Ideal. We also accept direct bank transfers/payments.

Hmmm, I can't pay through PayPal or iDeal

There are always exceptions to the rule: should you encounter a payment issue you can always go for the direct payment option. That way you make your payment directly into our bank account (please use your Order ID as the payment reference. Your order wont be shipped until the funds have cleared in our account). If you live in the area you can also opt for the Local Pick up option in the check out and pop by for a good old fashioned cash payment.

What is your return policy?

All products must be returned unworn and undamaged and can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us at info@dufarge.com.

Sent all returns to:
Dufarge
2e IJzerstraat 2
3024 CX Rotterdam
The Netherlands

Can you notify me when you release new products?

Sure. The easiest way is to subscribe to the Dufarge newsletter or follow us on facebook and twitter.

Dufarge
2e IJzerstraat 2
3024 CX Rotterdam
The Netherlands

Chamber of Commerce
51848724

VAT
850198720B01

Bank
6006441
ING (Rotterdam, NL)

IBAN
NL60INGB0006006441

BIC
INGBNL2A

General Inquires
info@dufarge.com
Terms & Conditions